REGISTER YOUR NEW BENNO BIKE

Please take a minute to register and protect your new Benno bike. It provides a record of your serial number in case of a warranty, theft or loss and can help us to get in touch with you with important product information. This will NOT automatically place you on the Benno Bikes News mailing list unless you opt in.

» Benno Bikes Limited Warranty Information (View/Hide)

Benno Bikes Limited Warranty

Benno Bikes LLC (“Benno”) provides each original retail purchaser of a new Benno bicycle a limited warranty against defects in material and/or workmanship. The following conditions and limitations apply:

  • Frames carry a limited lifetime replacement warranty for the original owner.
  • Components (not to include tires, tubes and cables) are warrantied for one year.
  • Benno Branded Accessories are warrantied for one year, provided they have been properly installed by an authorized Benno dealer.

Charges such as labor, shipping and transportation are not included.

This warranty is offered to the original retail purchaser ONLY. Both proof of purchase from an authorized Benno dealer and a validated warranty registration card mailed directly to Benno Bikes LLC are required to validate protection under this warranty. Warranty claims must be processed through an authorized Benno dealer.

Normal wear and tear, accident, abuse, neglect, excessive loading, improper assembly, improper fit, or improper maintenance by anyone or the use of parts and devices not consistent with the use originally intended for the bicycle as sold are not covered under this limited warranty.

The bending of frames, forks, handlebars, seat-post, fenders, chain-guards and rims is excluded from warranty. Bending is a sign of abuse or punishment inconsistent with bike’s intended use, and therefore not covered under this limited warranty.

In order to validate your warranty it is necessary to have your bicycle assembled by an authorized Benno dealer. This warranty is void in its entirety by any modification of the frame, fork, components or accessories.

In the event that the bicycle has been used in stunt riding, ramp jumping, acrobatics or similar activities; this warranty is void. No models except those originally sold as electric bikes are designed to be used with a motor; therefore use of a motor on any other models voids the warranty.

This warranty is not intended to supersede the owner’s obligation to inspect and maintain the bicycle and to replace worn parts as needed. Failure to properly maintain your Benno bicycle and perform maintenance or service at appropriate intervals will void this warranty. The warranty does not guarantee that the product will not wear out prematurely and/or fail. Benno Bikes LLC will not replace any product under such circumstances.

IMPORTANT: This warranty does not cover any personal injuries, damages or failure of the bicycle, or any other products, due to accident, misuse, neglect, abuse or improper assembly. The user assumes the risk of any personal injury, damage to or failure of the bicycle and any other losses of the Benno bicycle if used for commercial purposes or in any competitive event, including bicycle racing, bicycle motocross, dirt biking, freestyle ramp jumping, or similar acrobatic events.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ANY OTHER WARRANTIES. ANY IMPLIED WARRANTY, INCLUDING ANY WARRANTY OF MERCHANTABILITY AND/OR FITNESS, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTY SET FORTH HEREIN. BENNO SHALL IN NO EVENT BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL OR SPECIAL LOSSES, DAMAGES OR EXPENSES. BENNO’S LIABILITY HEREUNDER IS EXPRESSLY LIMITED TO THE REPLACEMENT OF THE DEFECTIVE PART AND IN NO EVENT SHALL BENNO’S LIABILITY EXCEED THE ORIGINAL PURCHASE PRICE.

This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

Fields marked with an * are required

PERSONAL INFORMATION

 

 

YOUR BENNO BIKE

or full Model Name (view » all bikes for reference)

Help Text

The serial number is located on the underside of the bike:

Contact Us

We're not around right now. But you can send us an email and we'll get back to you, asap.